Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,320 Reviews)
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,693 out of
61,838)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RamboMya
from Maine
Verified Purchase:Yes
I have always used Turb*Ta* and first time using this reason being it was less expensive. Its different in both good and bad. Was good that it was able to pull my data from previous year from TT, but I feel the interface is less intuitive especially when there are issues to correct. TT has it beat with this as it is more descriptive on what to change where as H&R just said there is an issue with 'x' but didn't really explain it well. Overall it was a good experience - not great, but then again is doing taxes ever really fun?
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mike 545
from Binghamton ny
Verified Purchase:Yes
I liked the product. First year using. Turbo tax automatically calculated next tears estimated tax payments. With Block, I had to re enter information.
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
This version of the program is everything I need.
on April 16, 2025
Posted by: dave135
from Waverly Hall, GA
Verified Purchase:Yes
I have been using this product for over 5 years now. It has always made the chore of doing taxes easier. Not sure if it is catching all that I can deduct but overall I like using this product. I have never had a return challenged for review by the IRS so that is always good to know.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have used your tax software for several years and continue to find it great to file my taxes. Keep up the good work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: I will not use again
from Ohio
Verified Purchase:Yes
I did have some difficulties using the program. Had to call for help 3 times.
Also, there was a mistake on my state taxes that the program did...I just transferred information from federal to state. The state caught the error and my refund was lower that you said it would be.
Also, there was a mistake on my state taxes that the program did...I just transferred information from federal to state. The state caught the error and my refund was lower that you said it would be.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: waic
from California
Verified Purchase:Yes
Things seem to be quite buggy this year. Also state experience overall isn’t very smart and very bare-bone.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Treadler
Verified Purchase:Yes
Everything came together well. I wish there was a way to deal with Michigan. The requirement to e-file with a charge is a hidden tax that is unfair in many ways. It would also be handy if a tool could project required withholding based on newly filed return, rather than estimate for a WAG.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sequim, WA
Verified Purchase:Yes
I've used H&R Block software for years. I see no reason to stop.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock