Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RGD7
from Collingswood, NJ
Verified Purchase:Yes
I am happy with the program but it should be FREE to file a state income tax return.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BandP
from ILLinois
Verified Purchase:Yes
ONLY 4 because when it came down to the checking for accuracy at the end, there were forms that appeared that I did not understand. It seemed like the program was assuming that I am retired,and receiving social security, but I am not. I tried to delete the form since that was an option, but it would not delete.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GAGNVOMIT
Verified Purchase:Yes
2024 TAX PROGRAM FOR FED AND CALIFORNIA TAXES:
There was virtually no help for figuring the 2025 estimated FED tax.
There was ZERO help for figuring the California estimated 2025 tax.
Luckily I knew what to do and where to find the required info and did it.
Previous years programs have provided guidance; the 2024 program did not.
There was ZERO help for figuring the California estimated 2025 tax.
Luckily I knew what to do and where to find the required info and did it.
Previous years programs have provided guidance; the 2024 program did not.
Pros: Easy to prepare
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GaryB774
from Chandler, AZ
Verified Purchase:Yes
I have used H&R Block tax software for several years now. It has been a good product overall and has made preparing our taxes pretty straightforward. Some of the descriptive details for state tax credits could use improvement. It seems like this information was easier to understand a few years ago. Part of it may be due to the verbiage from the state tax documentation. The tax credits seem to be fairly unchanged, but the language has changed. Perhaps hoping that taxpayers will be confused and miss tax credits that are available to them. Otherwise, the documentation is good.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GrandmaDMG
from Illinois
Verified Purchase:Yes
I purchased early and still think the price is too high for the level of difficulty my return requires.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hamilton, NJ
Verified Purchase:Yes
Very user friendly and easy to install and execute. Have used for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: leouzi
from Westminster, CO
Verified Purchase:Yes
I'm generally happy with your tax software. I've been a customer for many years.
I wish the Deluxe version had better handling of returns that include K-1 forms. Every year I've had K-1 forms, the software is unable to handle some of the items in my K-1.
I wish the Deluxe version had better handling of returns that include K-1 forms. Every year I've had K-1 forms, the software is unable to handle some of the items in my K-1.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Livermore, CA
Verified Purchase:Yes
Much better than last year. The website did not crash. While I find the program easy to use it is not always obvious why the numbers end up the way they do. This happens most often on the forms that deal with financial information. It would be helpful to know what "exempt interest dividends" means and the help section is not much use in this regard.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock