Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,320 Reviews)
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,693 out of
61,838)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have been buying the HR Deluxe program for many years and has always worked great. Recently, I found a mistake in my 2023 taxes, forcing me file an amended return.. Everything went well doing the federal return, but quickly found the software DOES NOT have the capabilities to do a state amended returns around. To me this is very disappointing since the state software is park of the package.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Ed2287
from CT
Verified Purchase:Yes
Very easy to use and e-filing makes the process simple. Only problem I had was I paid for state but couldn’t download it and had to purchase it again because I didn’t have time to contact the company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
The last 2 years my taxes have.not been transmitted and accepted by federal website. I went through the one issue and tried to transmit again and again no luck. I had to mail it in as I had to do last year also based on this happening twice I would not recommend this program . Time is money and I wasted my time 2 years only to pay taxes once again .
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lincoln Nebraska
Verified Purchase:Yes
I've used H&R Block software for years. In the past, it's been so easy. This year, one section was totally incomprehensible: RMD. The explanation of "Common Window" was jibberish. Unhelpful is putting it mildly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Jon7
from Mpls, MN
Verified Purchase:Yes
It is quite easy to jump to any portion of the tax interview and make changes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I’ve been using H&R Block for several years now and plan to continue to use in the future. It’s a great value and is generally easy to use. This year I was self-employed for a few months and so had to provide a lot more info for deductions. I also had to file an extension, and it wasn’t entirely intuitive how/when to do this. Couldn’t find info on home EV charger credit, too, and had to go outside the software.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Over the past 15. Years I've found H&R tax software to be easy to use from both input and troubleshooting my input. Detailed input screens assure me of what I need to input. Affordably priced and e-file ready.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frugal Bob
from Cleveland, Ohio
Verified Purchase:Yes
I have been using H&R block software for several years. It connects to the financial institutions that I use and downloads the needed information directly. It's the best way to complete my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock