Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Denver, Colorado
Verified Purchase:Yes
The software is easy to use and thorough. I am disappointed because the explanations of how to fix items that come up during the accuracy reviews are sometimes inadequate. I got a data error that I had to fix before I could efile my federal return, and I could not figure out how to fix it. It was difficult to find a live person to ask about it, and when I did she said she couldn't help because she was not a tax expert. The message had to do with needing a valid copy of a worksheet which has nothing to do with taxes. It was extremely frustrating and not customer friendly.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LoreRose
from Los Angeles, CA
Verified Purchase:Yes
I have been using H & R block software for overv10 years, and it's true, they help you get the highest refunds! And it's so easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Walt2901
from Tampa, FL
Verified Purchase:Yes
I've been using H&R Block tax software since 2011 and find it very easy to use, straightforward, and clear. I would not use any other software for this reason.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disappointed in support
Verified Purchase:Yes
For the first time in many years of using H&R Block's product, I had an issue with a K-1 that I could not file my return without a software update that was not coming. Because I purchased my software through a third party, I could not get a refund for the software. I may have to switch to Turbo Tax next year after 20+ years of using Tax Cut and the follow on H&R Block's product.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DB007
from New York, NY
Verified Purchase:Yes
The system is easy to use and the notes (where it explains certain tax concepts) are really helpful especially as tax laws and regulations are always changing.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MajoredInFinance
from Philadelphia, Pennsylvania
Verified Purchase:Yes
Since the tax software came on a disk, I have only used H and R Block software after years of doing my taxes by hand. I majored in finance. It is the simplest and easiest way to get your taxes done. They walk you through the process step by step. Submit them and even notify you that they wwre accepted. It is the most accurate and quickest way to file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Di22
from Ca
Verified Purchase:Yes
I had completed the program and efiled my federal return. My plan was to print the state return and mail it. I put that off till the next day. When I came back to the state program it was gone, so was the federal. YES, I saved it. I searched everywhere, in all the places I save things. It was not to be found. I had to download the program again and start all over.
I have used this software for a long time. This was truly a significant inconvenience.
I have used this software for a long time. This was truly a significant inconvenience.
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
This is the third year using H&R Block tax software, and I feel competent in completing my tax returns accurately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock