Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,320 Reviews)
Open Ratings Snapshot
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,693 out of 61,838
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Good Choice
on April 17, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Very easy software to navigate using a simple return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Still needs some work
on April 17, 2025
Posted by: Nerd99
from Sacramento
Verified Purchase:Yes
There were some noticeable improvements to the software and filing process compared to last year's issues. However there was a problem during the review process, I was asked for information that the program had access to from last years return which was imported at the start. When asking for my and my wife AGI it should have input the numbers from the 2023 return and asked if this is correct.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great instructions
on April 17, 2025
Posted by: LDoug
Verified Purchase:Yes
I have used this product for many years and found it to be excellent at preparing my tax return even though my situation changes.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fantastic product
on April 17, 2025
Posted by: Joney53
from Deer River ,Mn
Verified Purchase:Yes
Been using this product for years. You don't need a tax expert. They already have one
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Navigate and Use!
on April 17, 2025
Posted by: GrannyJoy
from Saint Paul, MN
Verified Purchase:Yes
I have used H&R Block for MAC for 25 years and I trust the product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Omission
on April 17, 2025
Posted by: Doyle E
from Newport News VA
Verified Purchase:Yes
There is no way to explain a gross distrtibution on an 1099-R which is inflated as a result of a check not clearing the bank until after the end of the year when the contribution is recorded for the year of the tax form.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 17, 2025
Posted by: Rambo Bob
Verified Purchase:Yes
The e-File worked much better this time than it did last year.Rambo Bob
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Data lost?
on April 17, 2025
Posted by: m1911
Verified Purchase:Yes
Overall OK. 2024 software that I purchased would not recognize last year’s data that was entered & submitted via the same H&R Block product for 2023. Not the end of the world, just frustrating. Otherwise, it was good.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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