Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,320 Reviews)
Open Ratings Snapshot
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,693 out of 61,838
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Tax regulations
on April 17, 2025
Posted by: Name not taken
Verified Purchase:Yes
The tax regulations and therefore Tax Cut get more complicated every year. It was harder to do this year’s but easier than without TaxCut and cheaper than an accountant.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 17, 2025
Posted by: Gen33
from California
Verified Purchase:Yes
I have been happy with your software but question 2024's computation on inherited IRA accounts when the date of inheritance & age of decedent are not a part of questions asked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Lost a lot of the time
on April 17, 2025
Posted by: Stupid for buying
Verified Purchase:Yes
Tried to understand form for missed RMD, program not much help'
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor fundamentals
on April 17, 2025
Posted by: Jrsr
from Tennessee
It took 6 different trys to get an accurate 1040. Asked for a self population and I had to go in and manually correct it. I have used this product for years and this version is the worst I've experienced.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very good program. Plan section needs enhancement
on April 17, 2025
Posted by: MertonMark
from Merton, WI
Verified Purchase:Yes
Overall a very good program, with the exception of the Plan section covering estimated tax payments for 2025. That section should prepopulate information from the 2024 return and permit editing. In its current form it is not very user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software for taxes! Simple to setup and use.
on April 17, 2025
Posted by: StanY76
from Connecticut
Verified Purchase:Yes
Great software for federal and state taxes! Simple to setup and use. They also have an excellent phone support for questions on taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not all state filings can be done electronically
on April 17, 2025
Posted by: TypicalUser
from Midwest
Verified Purchase:Yes
SW did not allow me to file WI return electronically
Cons: Time consuming
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on April 17, 2025
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
Have been using HR Block tax software for about 15 years, it’s been a great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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