Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,320 Reviews)
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,693 out of
61,838)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
Why a required additional download solely to make PDF copy of the completed forms.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Calla80
from Phoenix
Verified Purchase:Yes
I found the software easy to navigate and efficient.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: steve28
Verified Purchase:Yes
I've been using H&R Block software for over 20 years, and am happy with all of the features and the interview-style format. I have complete confidence in the support H&R offers.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PrettyGood
from Maryland
Verified Purchase:Yes
Filing with H&R Block Deluxe this year was a good experience, but I wish the program would have offered additional ways that I might save on my tax bill.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Cindy Sue W
Verified Purchase:Yes
I have used H&R Block Deluxe Software for several years and have generally found it to be reliable and accurate. I did, however, experience a couple of snags this year after I forwarded my 2023 tax info to my 2024 taxes. My standard deduction did not show up at all and I had to spend several minutes trying to find a box that had somehow gotten checked in the forwarding process that eliminated the standard deduction. I also had a minor issue on my 1040ES as it was by default showing married filing jointly and I have always filed married filing separately. Not sure if these were just glitches or what caused the issues.....just glad that I caught them before filing and that it only took up about an extra hour of my time. Hopefully info in this review will help the tech department to look into the info changing during the forwarding process.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Biloxi, Ms
Verified Purchase:Yes
I have used this software for a number of years and I am happy with it. There are some things that I have to click on the explanation for to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: poppajohnl
from Houston, TX
Verified Purchase:Yes
I found that this tax software was not nearly as user friendly as TurboTax, which I used for the last several years. In addition, and as best I could tell, the form for Foreign Tax Paid did not auto-fill correctly. I'd rate it as OK, but do not plan on using it in the future.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: sg82
Verified Purchase:Yes
Have used for a number of years and find it a simple and easy to use program with good resource information. I would like to see the estimated tax portion expanded to allow for anticipated income from sources other than salary and/or retirement income.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock