Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,320 Reviews)
Open Ratings Snapshot
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,693 out of 61,838
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Excellent Product
on April 17, 2025
Posted by: CJHyatt
from Clifton, BA
Verified Purchase:Yes
I have used this tax software for years and trust it completely.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 17, 2025
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using this software for years and I will continue to. It's very easy to use and guides you through the program. .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great experience!
on April 17, 2025
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Quick and easy!
I greatly love that fact that I can see how numbers change (debt/refund) as I implement my yearly expenses.
Pros: Maximizes refund
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Has become more difficult since the Windows 10-11
on April 17, 2025
Posted by: Texas6
from Texas
Verified Purchase:Yes
Very difficult to trace where entries go and make corrections.
Not having a Windows 7 program makes file issues very difficult.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very good software, but...
on April 17, 2025
Posted by: JohnA24
from Daytona Beach, FL
Verified Purchase:Yes
I've used H&R Block Deluxe Software for years and will continue to do so. It is easy to use, and the ability to import data from the previous year is a real time saver. My only criticism (why I gave it 4 stars instead of 5) is that the forms are very small and hard to see on my screen, and I have never been able to enlarge them to make filling them out easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taking the pain out of paying taxes
on April 17, 2025
Posted by: jrwii
from Houston, TX
Verified Purchase:Yes
I feel real confident in h&R block. Will continue to use your services
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
DONT BUY
on April 17, 2025
Posted by: NEVERAGAIN AWFUL
from WI
2 OF MY RETURNS DISAPPEARED. I HAVE PAPER COPIES AND AN ACCEPTANCE EMAIL BUT ALL THE INFO IS GONE.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Never had a problem!
on April 17, 2025
Posted by: Dashper
Verified Purchase:Yes
I’ve been using block tax software for 20 years and have always been satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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