Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The SW works well and is easy to use. The State version is too expensive.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
I had a simple question about a 1099-R form, contacted Block, they could not answer! There also was no question about receiving a 1099-R. I had to google it to find out what to do!! I think I will move away from Block next year.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tiggger
from Plano Texas
Verified Purchase:Yes
Easy to use. The only thing is the state part. Had issues cause the state I live in don't have state tax. It kept asking for employer state ID, which was not on my W-2. Then in order to pay my taxes on line, I had to pay a fee. That was a surprise at the end.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Name not taken
Verified Purchase:Yes
The tax regulations and therefore Tax Cut get more complicated every year. It was harder to do this year’s but easier than without TaxCut and cheaper than an accountant.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Gen33
from California
Verified Purchase:Yes
I have been happy with your software but question 2024's computation on inherited IRA accounts when the date of inheritance & age of decedent are not a part of questions asked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Stupid for buying
Verified Purchase:Yes
Tried to understand form for missed RMD, program not much help'
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Poor fundamentals
on April 17, 2025
Posted by: Jrsr
from Tennessee
It took 6 different trys to get an accurate 1040. Asked for a self population and I had to go in and manually correct it. I have used this product for years and this version is the worst I've experienced.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Very good program. Plan section needs enhancement
on April 17, 2025
Posted by: MertonMark
from Merton, WI
Verified Purchase:Yes
Overall a very good program, with the exception of the Plan section covering estimated tax payments for 2025. That section should prepopulate information from the 2024 return and permit editing. In its current form it is not very user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock