Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Fred TD
Verified Purchase:Yes
The software takes you through completing your taxes step-by-step. We have used it for several years now, and it is pretty seamless.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
We have used for several years now, started with turbo tax, but not only trusted the H & R block name more, but found the app more user intuitive easier. Still too much reading required, need more updated help bubbles, like most newer online services, but still recommend and will re-purchase regularly !
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RAW72
from Myrtle Beach, SC
Verified Purchase:Yes
I've been using HR Tax Deluxe with State for several years. I am retired with social security, pensions, investments and an annual IRA distribution. I find the product easy to use and to understand. I was able to complete my taxes within a few hours. It's priced right and takes care of what I need to file... Federal and state. I intend to keep using this HR Tax preparation tool and would recommend it to anyone.
A SATISFIED CUSTOMER
A SATISFIED CUSTOMER
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
Why a required additional download solely to make PDF copy of the completed forms.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Calla80
from Phoenix
Verified Purchase:Yes
I found the software easy to navigate and efficient.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: steve28
Verified Purchase:Yes
I've been using H&R Block software for over 20 years, and am happy with all of the features and the interview-style format. I have complete confidence in the support H&R offers.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PrettyGood
from Maryland
Verified Purchase:Yes
Filing with H&R Block Deluxe this year was a good experience, but I wish the program would have offered additional ways that I might save on my tax bill.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Cindy Sue W
Verified Purchase:Yes
I have used H&R Block Deluxe Software for several years and have generally found it to be reliable and accurate. I did, however, experience a couple of snags this year after I forwarded my 2023 tax info to my 2024 taxes. My standard deduction did not show up at all and I had to spend several minutes trying to find a box that had somehow gotten checked in the forwarding process that eliminated the standard deduction. I also had a minor issue on my 1040ES as it was by default showing married filing jointly and I have always filed married filing separately. Not sure if these were just glitches or what caused the issues.....just glad that I caught them before filing and that it only took up about an extra hour of my time. Hopefully info in this review will help the tech department to look into the info changing during the forwarding process.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock