Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from SC
Verified Purchase:Yes
DID WHAT IT WAS SUPOSED TO DO. aNY QUESTIONS i HAD WERE ANSWERED BY THE HELP LINE.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TaxmanSentPacking
from Georgia
Verified Purchase:Yes
I use this software year after year and it keeps getting better
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Broke thanks to H and R
from Your mom
Verified Purchase:Yes
Gotta pay extra for EVERYTHING - hope you don’t live in a state!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Will Mesa AZ
from Mesa, AZ
Verified Purchase:Yes
Easy to usen, accurate, and bulletproof security are all features of H &R Block tax software that I value and appreciate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: big T of G
Verified Purchase:Yes
Most of the time I find H&R Tax software pretty good. but my last experience with NJ State Program was not so good.
It double I income because I work in New York but live in New Jersey, it did would not let me electronically file because I had to override the AGI on the verification section and was force to mail my return instead.
Pros: Fast
Cons: Hard to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Russ2
from Wash state
Verified Purchase:Yes
I do not need State tax help. We have none. But I was not able to buy Deluxr with out the State software!!
My deluxe package would not do estimated taxes, for some reason!? Could not produce a 1040ES form.
On form 8283, section A, column G, you cannot show zero as cost. Even for a gift! You have to show a number.
You cannot put lists in Alfabet. order. Stock Div.s and interest.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BB Angel
from Ks
Verified Purchase:Yes
Program is very helpful in preloading previous year information. Love explanations in side column.
Reassuring to have error checks at end.
Reassuring to have error checks at end.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ZuzuMusa
from San Francisco California
Verified Purchase:Yes
Unfortunately I had too many challenges working with the program. I had lost my previous year import that forced more manual work. I didn’t like the error management and verification. Several times I had to calculate entries on the form by myself.
I used turbo tax in the past, it’s more intuitive and easier to use.
I used turbo tax in the past, it’s more intuitive and easier to use.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock