Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: our 2025 return
from MI
Verified Purchase:Yes
Program works OK, but it gets a little more complicated each year. Probably because of the tax law changes.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: QuinqueStateNightmare
Verified Purchase:Yes
My husband's company paid taxes to all states where he worked remotely last year, which meant that we had to file five state tax returns. I am the primary filer since I'm the one who does the job of filing for us as a married couple each year. But because he was the only one to earn income in Virginia last year, the Virginia return required that he be the primary filer ... on our federal return too. That meant going through the entire federal return, which I had already completed, and swapping our positions on the form. This screwed up everything pertaining to our W-2s, IRAs, employer info, etc. throughout the federal return, and we basically had to do the entire thing over again. In addition to that, there was no guidance about how to account for taxes paid to non-resident states on our resident state return. It was an hours-long miserable experience that required much internet research.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Easy to use and keeps you updated on changes to program.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wally2025
Verified Purchase:Yes
Continued use of the H&R Block software has made filing my income taxes stress-free.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KGD2026
from Baton Rouge
Verified Purchase:Yes
I have used this software for several years and am generally happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I have used this tax software for many years. I was unable to e-file my son’s and grandson’s taxes because of the new deduction for their overtime wages and I’m not sure why. Is this going to change with 2026 returns?
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxPayer62
Verified Purchase:Yes
I have used the product since it was Kiplinger TaxCut in the early 1990's and could file on paper with the 1040-PC form. Rarely had any problems in all these years.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cubiche
from GA
Verified Purchase:Yes
I pan to use H&R Deluxe software in 2026 again. No more Turbotax for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock