Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,320 Reviews)
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,693 out of
61,838)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Sonnyiii
from New Bern, NC
Verified Purchase:Yes
I have used H&R Block Deluxe software for many years. Very pleased with the product and ease of use. Highly recommend this tax software. I also pre-order every year and receive an additional discount,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disappointed Support
from New York, NY
Verified Purchase:Yes
I am disappointed, I had a coded deduction that did not work in reducing my income from a K-1 and there was no help in obtaining the necessary income reduction. I have been using your product ever since it was on the market.
The solutions offered were not helpful. I ended up just netting the income since any other possibility prohibited me from electronically filing the taxes.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scarletzz
from Fairfax, VA
Verified Purchase:Yes
I enjoy using this tax software. I have used it for years and find it very easy to navigate around.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lastweekspuzzler
from Burnsville Minnesota
Verified Purchase:Yes
I have used this software for probably 20 years, almost always doing two federal and state returns per year. I think the app is well designed and easy to use. The only problem that I remember from this year was that I think it was easier in the past to clear a warning during the final review. This year, a warning took me to a social security form that didn't apply to me. I clicked on the warning about five times and tried various things to clear it. I clicked on the Delete Form and Close buttons instead of entering any values but the warning never went away. This was frustrating because I think I have always cleared any warnings in the past and I wasted time discovering that this one apparently couldn't be cleared.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfax VA
Verified Purchase:Yes
The software walks you step by step through all of the line items on the 1040. It connects to investment accounts and downloads tax information from the most complicated investment vehicles smoothly and accurately into the tax return, saving hours of manual entry. The software works even on older computer systems; I switched from TurboTax to H&R Block when the former would no longer work on my old Apple. The audit protection is excellent, though I've never needed to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Product is easy to use. I had difficulty getting in touch with help when I had a problem with my return. I wanted to talk to a live person about my situation and could not find a way to do that
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Simples
Verified Purchase:Yes
Every year I use this software. It works. Nuf said
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach , CA
Verified Purchase:Yes
Nothing bad to say nor nothing good, just another year of the burden of taxes
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock