Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,241 Reviews)
Open Ratings Snapshot
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product. 
(
52,646 out of 61,781
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Poor communication y
on April 18, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Product is easy to use. I had difficulty getting in touch with help when I had a problem with my return. I wanted to talk to a live person about my situation and could not find a way to do that
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works
on April 18, 2025
Posted by: Simples
Verified Purchase:Yes
Every year I use this software. It works. Nuf said
Response from HRBlockBy CorrinaSocial Media TeamApril 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ho hum another tax year.
on April 18, 2025
Posted by: Anonymous
from Long Beach , CA
Verified Purchase:Yes
Nothing bad to say nor nothing good, just another year of the burden of taxes
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy Abbie- Social MediaApril 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and great explanations
on April 18, 2025
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have been a H&R Block user for many years. Very pleased with the usage and final resutls.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable and efficient
on April 18, 2025
Posted by: rkade
from WA state
Verified Purchase:Yes
I’ve used the H&R tax preparation software for a number of years and I appreciate that it streamlines the process by importing prior years info.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 18, 2025
Posted by: Anonymous
from MD
Verified Purchase:Yes
Very thorough and detailed. Difficult to go back to specific entries.
I bought the Federal and State but it charges extra to file State returns which is misleading
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Worse than in the past
on April 18, 2025
Posted by: Taken4granted
from ohio
Verified Purchase:Yes
After several years of using this tax software, this year it was the worst experience ever! They made it harder to buy, download and install. I assume it is because they already have your money before you know how awful and stupid they have made the actual process of getting and installing their software.
No, I would not recommend this to a friend.
Response from HRBlockBy AndreaSocial Media TeamApril 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Loyal means nothing
on April 18, 2025
Posted by: Bob 2022
Verified Purchase:Yes
I have used your software for years and did get an discount offer and had to pay full price on well there is always TurboTax
Pros: Easy to prepare
Value
1 out of 5
1
Response from HRBlockBy AsiyaSocial Media DepartmentApril 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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