Product is easy to use. I had difficulty getting in touch with help when I had a problem with my return. I wanted to talk to a live person about my situation and could not find a way to do that
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Nothing bad to say nor nothing good, just another year of the burden of taxes
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been a H&R Block user for many years. Very pleased with the usage and final resutls.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve used the H&R tax preparation software for a number of years and I appreciate that it streamlines the process by importing prior years info.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Very thorough and detailed. Difficult to go back to specific entries. I bought the Federal and State but it charges extra to file State returns which is misleading
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
After several years of using this tax software, this year it was the worst experience ever! They made it harder to buy, download and install. I assume it is because they already have your money before you know how awful and stupid they have made the actual process of getting and installing their software.
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used your software for years and did get an discount offer and had to pay full price on well there is always TurboTax
Pros: Easy to prepare
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.