Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Absolutely terrible.
on July 2, 2026
Posted by: Bubba596774
Absolutely terrible. I've bought for a few years, but not again.
The program HRB Deluxe '25 Efile+State couldn't handle IRA Excess Accumulation and Form 5329. Caused me to have to file an extension (due to a pre-planned trip.) So: The software didn't work, and I therefore had to file and extension, and HRB CHARGED me for that. It Still is not fixed, the robot is an insult to us, chat was useless due to clueless-ness. I spent far to many hours trying to figure it out. I want a refund plus expenses for all that :-) Never again.
The program HRB Deluxe '25 Efile+State couldn't handle IRA Excess Accumulation and Form 5329. Caused me to have to file an extension (due to a pre-planned trip.) So: The software didn't work, and I therefore had to file and extension, and HRB CHARGED me for that. It Still is not fixed, the robot is an insult to us, chat was useless due to clueless-ness. I spent far to many hours trying to figure it out. I want a refund plus expenses for all that :-) Never again.
Response from HRBlockBy Tra Social Media Team, July 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobmen
Verified Purchase:Yes
hard to use, had to start from beginning 3 times what a waste of time NEVER will I get this program
Response from HRBlockBy Tra Social Media Team, July 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Wayne, Indiana
Verified Purchase:Yes
I was sent a letter from the Indiana DOR for penalties and interest. Your program indicated my dependent was first time and an additional something. I clearly did not check these boxes in the interview. In fact the federal interview said he was ineligible and marked no.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, July 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Mult- year user
on June 27, 2026
Posted by: JDH Kansas
from Kansas
I have used H&R Block software for many years and have never had a problem.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD 21050
Verified Purchase:Yes
Good, makes Taxes Easier, expensive for the State E file
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, June 25, 2026
Dave, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: atuz
Verified Purchase:Yes
auto download of 1099 for various financial companies wan not there. error verification was difficult due not very good explanation of the correction to be made.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, June 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland OR
Verified Purchase:Yes
The sodtware is easy to use and the support info is useful. My wife and I have been using the delux package for over 8 years and will use it again next year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, June 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pser
from North Las Vegas, nv
Verified Purchase:Yes
I’ve been using this software for 20 years!!! Im glad they finally allowed digital extension filing!!!
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, June 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock