Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Cincinnati OH
Verified Purchase:Yes
Easy to use. Guides you through the whole process. Very helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rfm6
from Concord, CA
Verified Purchase:Yes
Have used for more than 10 years. Never any problems. Excellent in every respect.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: shvf
Verified Purchase:Yes
Missed a big error in my 2023 and 2024 state tax return. Caught in in 2024 but had to file an amended return for 2023. When it brought info from federal over to state, the retirement info had a field (private/public) that was left blank, needed to manually select one. The program should have caught that on the accuracy report but it didn't. Other than that, software pretty easy to use.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Tax software that makes the task of doing federal and state income tax less tedious and time consuming. I have used it for multiple years with confidence.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hutchski
from south central NC
Verified Purchase:Yes
i BOUGHT THIS PRODUCT BECAUSE I HAVE USED IT FOR MANY YEARS.
This year, the program would not file the federal form successfully because the final document did not agree where it was supposed to with the info from the previously years filed document done with the same program on the same computer.
This year, the program would not file the federal form successfully because the final document did not agree where it was supposed to with the info from the previously years filed document done with the same program on the same computer.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RandyI
Verified Purchase:Yes
i have used the tax software for years and it is fine. I did have a problem this year in that I needed it to cover some income from Maryland, and after buying the state, when I picked non-resident the software provided a message that it did not support non-resident for Maryland. I think a rebate should be given.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Margots Grandpa
from Arizona
Verified Purchase:Yes
I did my own taxes for the first time in several years. H&R Block's software was affordable, and helpful, but maybe not a lot more than just using the IRS forms, or especially, the state forms. I wish it would make recommendations on how to save taxes this year.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new jersey
Verified Purchase:Yes
the simple and straight forward areas work fine, but there are a few areas where i can't figure out where the software got those values from; checking the Help for those areas does not explain anything nor point to where the gov't tax code that are relevant.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock