Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rick_VB
from Novi, MI
Verified Purchase:Yes
I have been using H&R Block software since it was Taxcut (20+ years). As I have gotten older, my tax situation has gotten more complex. This year, I needed to file not only our taxes, but also for my late father-in-law. The block software does not handle that situation very well, specifically there are entries, such as the address line, which require special usage per the IRS rules (in this case, Publication 559), that the software will not allow, even as overrides. Thus, I was forced to leave those entries blank, print the return to a pdf, and use Acrobat to edit the result to enter the correct data. This also meant I could not e-file the return, and had to mail it. I would not recommend this software for deceased or estate filings.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I always use HRBlock software for my tax and very pleased with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bryce44
from Phoenix
Verified Purchase:Yes
Could not uncheck the SS income box even though I had zero. Your support contact couldn’t either.
It would not allow e-file for State taxes because of Private school credits - been doing it with Turbo Tax for years.
It would not allow e-file for State taxes because of Private school credits - been doing it with Turbo Tax for years.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TaxDemon
from Alameda CA
Verified Purchase:Yes
Immensely valuable in helping guide someone through tax preparation.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Makes doing taxes pretty easy. I like the interview format.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nickname35
from Earth
Verified Purchase:Yes
This is the second year in a row that I am not able to print a pdf or save it as a pdf.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo NY
Verified Purchase:Yes
IRS rejected my return even after working through return carefully and using data from my 2023 return to verify.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gerald 1234
from beaverton oregon
Verified Purchase:Yes
I purchased the delux + state just as I have for YEARS. It failed. My return was rejected by IRS and your solution was to mail the return.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock