Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from PA
Verified Purchase:Yes
I did not trust the final refund I got after completing the form. I tried to find the problem with no success and ended up starting over with a resulting refund less than 50% of the first run. I accept the problem was probably from data entry as I have never had a problem in previous years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: amron
from Cocoa FL
Verified Purchase:Yes
Used Tubotax in past but once I tried this never going back
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2026R
from Illinois
Verified Purchase:Yes
Always a wonderful user-friendly support and experience!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: romare
Verified Purchase:Yes
I would like to have information about other ways to do my taxes when I start the software purchasing process. After I had bought the software, I saw a TV commercial about other options you offer. I wish I had known about them before the purchase because I had complicated tax credit issues this year and needed help.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JC31
from borger tx
Verified Purchase:Yes
some of the wording is too confusing!!!!!!!!!!!!! and your product is too expensive!!!!!!!!!!!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lizzy02222
from OHIO
Verified Purchase:Yes
This year it was slow loading and I had a hard time with filing 2 different states. It wouldn't except my credit card, I had to get the state program loaded again to work. It was really frustrating.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: One Caveat in 10 years
from Davidson, NC
Verified Purchase:Yes
I have been using H&R Block for my personal tax software on my Macbook Air computers for more thanb 10 years - ever since I got fed up with Turbo Tax not updating their MacOS software in parallel with their Windows software. In general I have been very satisified with my experience; however, I may have to submit an amended Fed tax return for 2026. I either missed a question on this year's taxes pertaining to hiring a house cleaner for the first time or the H&R logic path did not lead me to prepare a now suspected requirement to file a 1099-NEC.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
No surprises, readily accepted returns, accuracy!
on April 20, 2026
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
I've used H&R Block's software for so long my experience goes all the way back into the "Tax Cut" software days. Each tax season Block's software handles all of the changes in the tax laws without problem and each year the software is easier to use. Doing your taxes can be time consuming and it can cause a lot of consternation due to making important decisions about issues that I really know very little about. I depend on Block's knowledge, experience, thoroughness and professionalism to help me file returns that are readily accepted by the IRS and in my case, the California Franchise Tax Board, and every year they come through. For me it isn't a matter of how much I'm going to get back, as much as how much may I owe. Over time H&R Block's tax software has kept my tax status solid and with no surprises. I cannot recommend using their software highly enough.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock