Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Semiretired07
from PA
Verified Purchase:Yes
Easy to follow the program. Would like to see a lower fee to file the state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: joeSed
from Roswell, NM
Verified Purchase:Yes
The program is straight-forward, concise and easy to work with. It gives you options from the beginning process to recommendations as to tax implications.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Retired33
Verified Purchase:Yes
Have used H&R Block software for years. Easy to use, fast, reliable. 100% accuracy in downloads from my investment firm. I used to use Macafee, but got thoroughly disgusted with their spam and irrelevant notifications.
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have been using your software since 2008. It is easy to use and we love it!
Thank you!!!
Thank you!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I have used H&R Block software for many years after transitioning from that of a popular competitor. I have been extremely pleased with the simplicity of the product and with the prompting questions to assist in the preparation (and I am a CPA).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: doben
from Texas
Verified Purchase:Yes
Been using H&R Block for years. Makes doing my taxes easy and easy to file. Less costly than having a tax preparer.
I live in Texas and it was difficult to find the Deluxe version without State.
I live in Texas and it was difficult to find the Deluxe version without State.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: xyzs
from MN
Verified Purchase:Yes
Very helpful for complex calculations. HOWEVER, does not prompt for completion of Foreign Tax Credit even when it's entered during the 1099 interview process. I also had to remember and enter the amount of my loss carryforward from 2023 even though the program had all of last year's data. Those are two big dollar steps that the software should be able to handle!!!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal program is good, CO state program not so.
on April 18, 2025
Posted by: bocobear
Verified Purchase:Yes
Federal program worked well as expected and I have used it for many years. However the Colorado State program seemed out of date as I lacked a number of forms that I had to go to the state web site to find. Unless this is changed, I doubt I will buy the state program again.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock