Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tim322
from Northern IL
Verified Purchase:Yes
Software did it's job figuring out my taxes.One annoying glitch it had was it would enter a double 6 when I just pressed 6 once, about 50% or so of the time.After I figured out why I was getting errant numbers I could watch it happen..I didn't catch it signing my state form and it was rejected because of this issue.Easy enough to resend,but very annoying entering figures.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KCMO
Verified Purchase:Yes
I trust the brand. My only disappointment is when some info from the federal doesn't get carried over to the state or info from last year doesn't get carried over. See driver's license, bank info etc.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise,Id
Verified Purchase:Yes
Need to ask people if they have an IRS pin first thing with a warning to check it on IDMe.Filing was rejected on tax day setting off a mad scramble. Also, stop opening the register now and Readme pages every time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ohio Andy
from Ohio
Verified Purchase:Yes
It always works and seems to handle items related to my tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R Block Deluxe for years. I find the software to be accurate, easy to use, and reliable. That said, it is expensive for a basic + tax return and I've never seen a discount explicitly for returning customers that doesn't expire. I always find myself purchasing late and I feel the returning customer discount should be persisent, right through 4/15
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JCS611
from Bethlehem, Pa
Verified Purchase:Yes
Product is very intuitive. It really helped me with my equity transactions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Geserguy
Verified Purchase:Yes
It was a very smooth process that left me with great peace of mind!
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LAW12
Verified Purchase:Yes
Easy to use. If you have a question the answers are easily found.
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock