Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Homey G
Verified Purchase:Yes
Super easy way to take care of this dreaded obligation.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Suz H
Verified Purchase:Yes
Some parts were a little difficult to use and slow. At one point I just stopped and restarted the next day
Cons: Time consuming
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas, USA
Verified Purchase:Yes
I'm a retired CPA. H&R Block tax software is best-in-class. I've used their tax software for nine consecutive years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bruincrasher
from Haverhill, Ma
Verified Purchase:Yes
Usually been happy with this but there was a bug in the software that wouldn't let me E-file my state return. Good luck trying to call the software support, I gave up after a half hour.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TracyL
from VA
Verified Purchase:Yes
This is my second year using this software and it's very easy to use. It makes the process very easy and understandable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Rather than try to repeat my survey/review following completion of the H&R Deluxe-State 2024 Tax Programs, you can capture it in your company digital mail of April 17, minus, or plus a day. Truely, an olde bird on the doorstep of 88 shouldn't be puzzling with income taxes anyway, but by doing them since I needed to start, each year I feel I'm up to the challenge, I invariably get screwed around again to my consternation. My take on your Federal Tax Program caused me bewilderment in plowing through a maze of "fix it up questions" in the remainder of the program to get to the light at the end of the maze where the taxing answers were revealed. If that was the easy way to present the tax solution, I was exhausted at the completion.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: ChristineS22
from Temple GA
Verified Purchase:Yes
I buy H&R Block's tax software every year because I want to do my own taxes, but want the guidance of the software so I know I haven't forgotten to report anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
I had to pay extra to file an extension because the software is not working. Will not allow efile due to reporting foreign accounts. Very dissatisfied, need to check other options next year.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock