I have used H&R Block Deluxe for years. I find the software to be accurate, easy to use, and reliable. That said, it is expensive for a basic + tax return and I've never seen a discount explicitly for returning customers that doesn't expire. I always find myself purchasing late and I feel the returning customer discount should be persisent, right through 4/15
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Product is very intuitive. It really helped me with my equity transactions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
My personal taxes are relatively complex. The program is easy and user-friendly. The interview is great. It's great to have so much data loaded from the prior year which avoids keying in duplicate information yearly.
Suggestion for improvement: Provide better interview for the foreign tax credit 1116. The formulas are very complicated so it would be nice to have a 'learn more' note to help understand the many ratios that are applied to get to the result. I get back a small % some years and a larger % other years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Very pleased with H&R Block tax software. No issues loading or using the software. Only a minor bit of confusion when filing regarding the entry of the PIN but after a call to the help desk, I got the issue resolved and successfully completed my filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I am happy the way the software is set up in regards of information to enter and ease of use. Used it for a couple years now. I will purchase next years too! Good job!
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!