Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,317 Reviews)
Open Ratings Snapshot
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,691 out of 61,836
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1 out of 5
1
No features. Manually Re-do 4 Times!
on April 18, 2025
Posted by: nemoblast
from st louis, mo
Verified Purchase:Yes
change one number and other fields do not adjust. very bad for a base system. turbotax is more efficient and can import forms from more financial sources.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your

expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at

1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Robust software
on April 18, 2025
Posted by: rvwhalen
from Massachusetts
Verified Purchase:Yes
I've used the software for many years. Our family's taxes are not simple, and the software is up to the task of handling them, Still, there are some challenges: I have to pay for a state filing for each return. I have to put information from one return into each of the others for "kiddie tax".
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The software is always being updated.
on April 18, 2025
Posted by: Anonymous
from NY
Verified Purchase:Yes
I always use H & R Block because of its user friendliness menus which can direct you right to the areas of concerns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great and got the job done
on April 18, 2025
Posted by: Alan94
from urbana, IL
Verified Purchase:Yes
The software met my needs and was easy to use for the most part. Only Issues: I wish they would work on Schedule K-1 software and given more complete guidance. For the QBI discussion, it nebulously says you may have to do more calculations. 2. I wish it iwould give strong warning as soon as it determines whether or not you can e-file. It first gave me warning that I would have to file on paper instead when I pressed the E-file button the day before tax day. Give me a warning and let me check if I will able to e-file earlier and easier.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Print page function
on April 18, 2025
Posted by: tax avoider2024
from IL
Verified Purchase:Yes
The software is great; my 7th consecutive year using it. The only critique I can offer is regarding the print function. When printing a form, it's all or nothing. Very often, I need only the first page or two. Since it prints from the end backwards, I am forced to print way more pages than needed. If you could allow selective page printing of an individual form, that would be fantastic. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy too use
on April 18, 2025
Posted by: CM48
from Bentonville, AR
Verified Purchase:Yes
I have been using this product for several years and is excellent
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Frustrating this time
on April 18, 2025
Posted by: LMC22
from Pinole, CA
Verified Purchase:Yes
Mostly ok, but first time using the estimated taxes section and that needs work.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
2024 most problematic to date
on April 18, 2025
Posted by: Boober21
from Texas
Verified Purchase:Yes
I have used HRB tax software for years. The last two years have been problematic. Good help hard to find??
Last year the e-file function malfunctioned. This year it was a plethora is issues too numerous to detail in this review.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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