Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BG55
Verified Purchase:Yes
Bought this because TT no longer supports Macs from 2015. Go figure. Anyway, the Fed portion was pretty much the same as TT. But when it comes to the state (NJ) return, things get more interesting. If you're getting a federal K1 from an LLC or a trust, the program will transfer any dividend and interest income from the Fed return, but not in the form of a state K1. The software does not have you create a state K1. You have to figure out how to enter K1 income (other than dividends & interest) on your own. It was not a catastrophe, but I can't figure out why they do it this way.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tabtabscroll
Verified Purchase:Yes
Excellent experience, as always. They add more features to the program each year, now it is virtually pain-free.
The ability to take picture of a W-2, download it to the program smoothly yet securely, is truly value-added.
The ability to take picture of a W-2, download it to the program smoothly yet securely, is truly value-added.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jimmy999
Verified Purchase:Yes
I’ve been using H&R Block software for years. It is simple to use, navigate within, and is comprehensive. I love the fact that it also includes our state tax software.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Need to keep an eye on your credit card statement. You charged my card twice to file my state taxes.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CarlS29927SC
from Hardeeville, SC
Verified Purchase:Yes
I have used your software since the Andrew Tobias TaxCut days. This year is the first time I have had technical issues with anything. I purchased the "+ State" version and have downloaded and successfully installed South Carolina. However, I am having two (2) problems with South Carolina.
1.) It will not allow me to generate a SC4868 without specifying AGI and already collected SC taxes.
2.) If I try to return to my SC documents or print out a blank SC form, all the headings say I'm working with New York State. And, I can not find the SC forms listed anywhere; I have nothing to do with New York State.
1.) It will not allow me to generate a SC4868 without specifying AGI and already collected SC taxes.
2.) If I try to return to my SC documents or print out a blank SC form, all the headings say I'm working with New York State. And, I can not find the SC forms listed anywhere; I have nothing to do with New York State.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cate04
from Royal Oak Mi
Verified Purchase:Yes
Since my attempt at E-Filing failed 2 times. Requiring me to file by mail. I'd like your extortionate filing fees refunded!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sold on Block
from California
Verified Purchase:Yes
The tax software was intuitive and easy to navigate - it covered all of my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
I like the simplicity of the program but having an update on 4/13 did not instill confidence in the work I had previously done.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock