Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Deceptive making one think they’re getting a statg
on April 18, 2025
Posted by: Madashelltoo
from Michigan
Verified Purchase:Yes
I bought the state and federal and when I tried to file it did not allow me a free state filing and I had to change the filing fee to my credit card.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: I miss TaxCur
Verified Purchase:Yes
I won't be able to continue using this product much longer, due to the tiny font size and no way to make it larger. Taxes are hard enough as it is. Just make your product accessible.
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tremonton, Utah
Verified Purchase:Yes
I have been using this program for over 10 years, and find it a great time saver. The only complaint I have is that the "data verification" can be quite annoying since it still show data needs to be verified even after checking and correcting that specific line item.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington Kentucky
Verified Purchase:Yes
The software installed cleanly and quickly. The results appear accurate. I’ve used H&R Block software for several years. I do find it somewhat difficult to look back in the application and then return to the original spot in the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Frustrated old man
from Tx
Verified Purchase:Yes
Glitch made nunerous attempts to send in online get rejected including the initial filing for extension to avoid paying late so ended up having to mail in a day late
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AJH50
Verified Purchase:Yes
Very easy to use. Got Fed accepted and refunded quickly, state still waiting-- tampon timmi is our government.
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EA Games
from Texarkana, AR
Verified Purchase:Yes
I bought the deluxe plus state software. With regards for functionality, it is good, but the software is missing a form that I need in order to electronically file my state return. Therefore, I had to print and mail my state return. Not only is this burdensome, but it's also a time waster and additional cost. I found a competitor who supplies the firm so I won't be going back to H&R. You've lost me!
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Stew123
Verified Purchase:Yes
The portion of the program dealing with IRA Required Minimum Distribution got so screwed up, with no way back out, that I need to delete the file itself, start the whole form all over again, and then finally figure out how to tell the system that I received a distribution exactly equal to the RMD, and that there was no penalty involved. In addition, the 1040 payment process must have been developed by someone who never actually had to use the payment process. For something that should have been a very basic transaction, it turned into what was one of the most confusing payment processes I've ever gone through. A 2-star rating is being generous. Will probably switch to a new vendor next year.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock