Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,317 Reviews)
Open Ratings Snapshot
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,691 out of 61,836
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
First year I ever had a problem.
on April 19, 2025
Posted by: Rabbit1962
from West Virginia
Verified Purchase:Yes
Have used H&R Block software for many years. This was the first time I ever had a problem with downloading
Data correctly. The system failed to correctly download three pieces of data correctly all involving leaving 1 in the thousands column in three different places. Forced me to review every number on my downloaded data after finding the first error requiring over 3 additional hours to review all numbers downloaded from 7 different items downloaded.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Know what to expect
on April 18, 2025
Posted by: Anonymous
from Algonquin, IL
Verified Purchase:Yes
Being using it for many years.
Only issue is the ability to do a comparison to previous year that went away a few years ago
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Tool and Easy to Navigate!
on April 18, 2025
Posted by: Chipman57
from Athens, AL
Verified Purchase:Yes
This is my 5th year buying H&R Block tax software and it gets better each year! I totally trust this software to guide me through the complex tax preparation process and review my information for any potential risks. Great tool and it gives me peace of mind during this challenging period each year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works well !
on April 18, 2025
Posted by: d80mbad
from PA
Verified Purchase:Yes
Worked very well as usual, but did have one issue. For some reason it didn't find last year's AGI automatically (even though I've been using this software for years and hadn't experience this issue before). So before I could file electronically I had to retrieve last year's AGI from IRS site. Otherwise, no other issues.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best and better
on April 18, 2025
Posted by: Anonymous
from SC
Verified Purchase:Yes
The best keeps getting better and More easy to navigate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Lessens Pain
on April 18, 2025
Posted by: Stackdeep
from Salt Lake City, UT
Verified Purchase:Yes
We have used HR Block for years now. It makes a painful process less painful
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
2024 tax return
on April 18, 2025
Posted by: Goobiedog
Verified Purchase:Yes
Worked great had small problems with program but worked them out
Pros: Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
5 year user
on April 18, 2025
Posted by: JK knows
from Portland, OR
Verified Purchase:Yes
I have been using this product for 5 years now and like it. It is easy to use and generates my state return also.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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