Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Fletch2011
from Decline
Verified Purchase:Yes
I've used this Product for many years and have always been satisfied with the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Patty Q
Verified Purchase:Yes
I did the taxes, and was told they were OK for acceptance, so I emailed them in. They came back and said there was an error in an ID. I checked the form and couldn't see an error, so sent them in again. They came back rejected again. I checked things again and found one number difference. I would have liked it if the program gave me a suggestion on what to look for.Theu were finally accepted at the last minute.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tax Payer 66
from New Jersey
Verified Purchase:Yes
I used H&R Block Tax Cut for years and haven’t had an issue with paying due taxes or getting my refund.
Always have been happy with the service provided.
Thank you
Always have been happy with the service provided.
Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Greenville, Texas
Verified Purchase:Yes
I have always used H&R Block for my Tax needs. almost always by using the Software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Rabbit1962
from West Virginia
Verified Purchase:Yes
Have used H&R Block software for many years. This was the first time I ever had a problem with downloading
Data correctly. The system failed to correctly download three pieces of data correctly all involving leaving 1 in the thousands column in three different places. Forced me to review every number on my downloaded data after finding the first error requiring over 3 additional hours to review all numbers downloaded from 7 different items downloaded.
Data correctly. The system failed to correctly download three pieces of data correctly all involving leaving 1 in the thousands column in three different places. Forced me to review every number on my downloaded data after finding the first error requiring over 3 additional hours to review all numbers downloaded from 7 different items downloaded.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Algonquin, IL
Verified Purchase:Yes
Being using it for many years.
Only issue is the ability to do a comparison to previous year that went away a few years ago
Only issue is the ability to do a comparison to previous year that went away a few years ago
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Chipman57
from Athens, AL
Verified Purchase:Yes
This is my 5th year buying H&R Block tax software and it gets better each year! I totally trust this software to guide me through the complex tax preparation process and review my information for any potential risks. Great tool and it gives me peace of mind during this challenging period each year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: d80mbad
from PA
Verified Purchase:Yes
Worked very well as usual, but did have one issue. For some reason it didn't find last year's AGI automatically (even though I've been using this software for years and hadn't experience this issue before). So before I could file electronically I had to retrieve last year's AGI from IRS site. Otherwise, no other issues.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock