Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Miami fl
Verified Purchase:Yes
Program is easy enough to follow and enter your data. I did not import data I entered everything myself
The place I had a problem with was that I have ran IRS PIN number and it is very difficult to find where to enter the pin.
I had to file with out the pin have IRS reject. Then enter the pin where it belongs and file a second time
Need clear instructions on how to and where to enter an IRS pin
The place I had a problem with was that I have ran IRS PIN number and it is very difficult to find where to enter the pin.
I had to file with out the pin have IRS reject. Then enter the pin where it belongs and file a second time
Need clear instructions on how to and where to enter an IRS pin
Pros: Easy to prepare
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lucy7
Verified Purchase:Yes
Essentially the same as it's been for years. Gets the job done without issues.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 28PMike
Verified Purchase:Yes
Ok, but not great.
As always, update doesn’t work within the app, but once you know where to find the update it’s easy to install. Some parts of the user interface are awkward.
As always, update doesn’t work within the app, but once you know where to find the update it’s easy to install. Some parts of the user interface are awkward.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jimar
Verified Purchase:Yes
I've used H & R Block for many years; no complains only complements.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HI nonresident
Verified Purchase:Yes
I was very disappointed that this would not do my Hawaii Non-Resident return. When it was purchased, it was specifically because I needed a Hawaii State return, but there was no way to tell ahead of time that it would not do the non-resident return. So I had to do my form by hand but other people I know in the same situation used TurboTax and got theirs done automatically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Morrison Illinois
Verified Purchase:Yes
Used several yrs. This yr was improved. Able to get at CODE easier. (My yahoo doesn't "save" emails & last yr was a mess trying to get download) State Went very smoothly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jersey Shore, NJ
Verified Purchase:Yes
H&R Block makes doing taxes less tedious and, dare I say, almost fun!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Multi year customer
Verified Purchase:Yes
Used the software for many years and have always been satisfied with the tax software.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock