Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TJ Tx
from Texas
Verified Purchase:Yes
I have used H&R block software for several years, changing from Turbo Tax. This year the software presented a challenge that it would not always update and when I went to send it in I was told I had to update before sending it. I updated the software and then when I tried to open it again, it said it could not find the file! I checked everywhere on the computer but to no avail. I had already put in emails, bank information, etc... and ended up having to start all over. Not happy!
Pros: Easy to import documents
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Should say you don't support part-time residents
on April 19, 2025
Posted by: wastedmymoney
Verified Purchase:Yes
I paid for Vermont state, but you don't support part-time residents. I wasted my money.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: mombug
from VA
Verified Purchase:Yes
I have used this software for 10+ years and it works good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: KIWI9
from NC
Verified Purchase:Yes
I've been using this tax program for many years and find it very easy to use. This year the K-1 handling was better and I appreciate that but more help would be very useful.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Better value than Turbotax, but harder to navigate
on April 19, 2025
Posted by: MFG3
from San Diego CA
Verified Purchase:Yes
I've been using 'Block' Deluxe software for the last five tax seasons and find it a much better value than Turbotax. The software is reasonably intuitive and has a lot of options to research specific tax situations, but I still find it difficult to navigate when trying to backtrack to locate specific inputs or investigate errors that prevent one from finalizing the return. Also, when I first began using the software, I ended up duplicating some of my capital gains entries, almost doubling my tax debt. I caught this before I filed, but was disappointed that the software did not somehow flag this duplication.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DougPS
from Massachusetts
Verified Purchase:Yes
Worked as advertised this year. Imported all of my last year's data smoothly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: AnonymousPerson2025
from USA
Verified Purchase:Yes
Always good value. No subscriptions. No annoying ads. Program does what it says and does it well.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: pa return cash tips
Verified Purchase:Yes
when using the PA tax return I could not find the spot to add cash tips as income. the selections or prompts did not seem to mention cash tip amounts. i needed to enter that amount because I was able to on the federal return. I found the form to edit in PA return but could not do so because I hit the finish button prior to noticing the cash tips were not pulled in from Federal return.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock