Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Former Windows user
from OK
Verified Purchase:Yes
It's very disappointing that you push online taxes so hard over downloaded software. Even paying extra for ublimited downloads only allows for 2 years of access while audits can happen up to 7 years after.
With the actual software, not all federal forms are supported. I wound up having to find and fill out some forms on my own.
There also needs to be a Linux version. Microsoft Windows has turned into malware and people are moving into Linux as an alternative. I was Windows only ever since 3.1, and now only have Linux machines in my house, except one dual boot machine that I only kept Windows on until I could see if I could make your software work on Linux. I wasn't able to, so next year I will try a competitor.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
The software kept pointing to the wrong file for 2023, i kept getting errors submitting my 2024 taxes, I was able to access the right 2023 file after 8 attempts.
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LenD2
from Florida
Verified Purchase:Yes
I have been using the H and R on line software since 2011 tax year. I had in the past rental investment property other investments and income. I’ve transitioned into retirement with investments and retirement income. Easy to use and understand. Will continue to use this software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great program, makes doing even complicated taxes
on April 19, 2025
Posted by: Anonymous
from Atlanta GA
Verified Purchase:Yes
Use the on line service, a better deal than store purchase. Same great product!!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cahtr6
from OKC OK
Verified Purchase:Yes
been using H & R Block tax software for years now I see no reason to stop
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mjk131
from Arizona
Verified Purchase:Yes
I have been using H&R Block software for more than a decade and will continue to do so. I am very pleased with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bummedinaz
from Az
Verified Purchase:Yes
My AZ return kept prompting as NY! Couldn’t efile AZ so had to mail it in. Never again.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: smc72
from Virginia
Verified Purchase:Yes
A very affordable product with the content necessary to complete the process. I love the promise of future support if its needed!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock