Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,317 Reviews)
Rating breakdown 149,317 reviews
5 Stars
97,791
4 Stars
28,064
3 Stars
10,442
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,691 out of
61,836)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Glenshaw PA
Verified Purchase:Yes
I have purchased H&R Block Deluxe software for 5 years.
The rating of 3 stars is because the software doesn't handle well Roth conversions.
The software asks the customer if they want the IRS to calculate a potential underpayment penalty instead of the customer preparing Form 2210 and annualizing the withholding and estimated tax payments. The IRS is under no obligation to make its calculations in the best interest of the taxpayer. The question posed by the H7R Block software should never be asked!
The rating of 3 stars is because the software doesn't handle well Roth conversions.
The software asks the customer if they want the IRS to calculate a potential underpayment penalty instead of the customer preparing Form 2210 and annualizing the withholding and estimated tax payments. The IRS is under no obligation to make its calculations in the best interest of the taxpayer. The question posed by the H7R Block software should never be asked!
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, Tennessee
Verified Purchase:Yes
I've been using this software for years and have never had any problems with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TerriC
from Akron,OH
Verified Purchase:Yes
I have used the H&R Block Deluxe for years and it is so easy to use and makes the process easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Scott49
from New York, NY
Verified Purchase:Yes
I prepared tax return for my son and his wife who live in CA. I looked to see if married filing separately would save them taxes. I completed Form 8958 but that form does not carry forward to the 1040. Also I live in NY and when I complete the information background on the Form 1040 I put that I am a NYC resident but that doesn't carry over to the NY State return.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have been using your product for at least 10 yrs. Happy so far.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: MikeC60
from East Glenville, NY
Verified Purchase:Yes
The software is very easy to use and the price was right.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: ERM26
from Houston’l, TX
Verified Purchase:Yes
Solid product. Still needs to explain some of the options better when trying to select some of the tax options
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
2
Lacking carry forward depreciation calculation
on April 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
Every year I have to input the depreciation calculation for each rental asset. Very annoying. Also, why do you have to pay to e-file your state return????
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock