Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BigW
from Becket, MA
Verified Purchase:Yes
couldn't handle K-1 for publicly traded security, and error in state program
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KDS524
from Fort Wayne, IN
Verified Purchase:Yes
I brought H&R Block Deluxe 2024 software about a month ago, it was easy to intall. After setup it was simple to import information from last year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leesburg, Ga
Verified Purchase:Yes
I've used this software for many yrs & it's a good one. Some of the health stuff is not always clear to me (ex. HSA's, additional taxes & so forth). Should not the QEC recipient be entered in the tax software somewhere? Seems strange to me that the IRS doesn't request this data.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: txdc
from tx
Verified Purchase:Yes
The interview format is genius but there are a lot of clunky problems and bugs.
Every now and then there's an interview question that's a headscratcher, and the help is either absent or unhelpful.
Itemized lists are kind of broken https://www.youtube.com/watch?v=7U6FBeRFnU4 and VERY easy to confuse - instead of having to NAME the lists, each list should simply be permanently tied to a single field. When you return to that field, opening the itemized list shouldn't lead you to a "which list do you want to open" dialog -- there should be no doubt as to which list is relevant.
Every now and then there's an interview question that's a headscratcher, and the help is either absent or unhelpful.
Itemized lists are kind of broken https://www.youtube.com/watch?v=7U6FBeRFnU4 and VERY easy to confuse - instead of having to NAME the lists, each list should simply be permanently tied to a single field. When you return to that field, opening the itemized list shouldn't lead you to a "which list do you want to open" dialog -- there should be no doubt as to which list is relevant.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: z63122
from Saint Louis, MO
Verified Purchase:Yes
All calculations appear to be accurate, but other aspects of the software need work. The software update process fails, and there are numerous rough spots in the user interface.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
Performed excellent and guided me into features i hadnt used in previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Satisfactory program but could use improvements. The entry of royalties needs to be made easier. Also all payer information needs to carry over when importing prior year return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York NY
Verified Purchase:Yes
Tax prep both federal and state was seamless and user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock