Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Cwuhl61
from Missouri
Verified Purchase:Yes
It works for railroad workers , program gets cunfused about no ssn tax payed by railroad employees we pay railroad retirement tax
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SlaveToCapitalism
from Seattle, WA
Verified Purchase:Yes
So happy until I had to pay a fee to pay the IRS through a third-party company, no less.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Bemian1
from Chicago, IL
Verified Purchase:Yes
This year I purchase Deluxe addition only, my situation change so no need for business one. Deluxe is terrible and not worth it. No option too choose directory during installation. Help is useless just web links to generic info and not toward your situation. Will look for a different company next time.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Majalu72
from maryland
Verified Purchase:Yes
If I could give it a zero I would. Don't know what happened this year. I have been using this software since 2000 and this year was so far off track I had to use a different software that put my taxes on track.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dew58
from Indiana
Verified Purchase:Yes
This was my first time using H&R software. It was a challenge to navigate.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wjstur
from Los Angeles, Ca
Verified Purchase:Yes
Used it for the last two years I was very pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Stop stealing my money
Verified Purchase:Yes
This program did its job.
The greed comes into play when H&R Block no longer has to manufacture, package, ship & pay brick and mortor stores to aid in selling this product, but has still raised the price in times of hardship to many Americans.
I pray daily that the unconstitutional IRS is removed and "WE THE PEOPLE" are no longer are debt slaves & H&R Block goes out of business.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Fraud advertisement: Extra charges for everything
on April 19, 2025
Posted by: TaxOtter
from OR
Verified Purchase:Yes
Painfully small font, totally unreadable. Impossible to enlarge.
Poor to no help or documentation on many items on standard tax forms.
Highway robbery: after charging extra to get the state return, efiling costs another $20! Claims free eFiling Federal return, then charges $20 for extension!
Poor to no help or documentation on many items on standard tax forms.
Highway robbery: after charging extra to get the state return, efiling costs another $20! Claims free eFiling Federal return, then charges $20 for extension!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock