Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Seemed easier to use but had problems when it was
on April 19, 2025
Posted by: MOM81
Verified Purchase:Yes
Bought it but had planned to get the software I had used for years. No sure it is as good.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NPR Florida
Verified Purchase:Yes
Use it every year: hints and help keep getting better.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nullz
Verified Purchase:Yes
This program doesn’t have intelligence for bringing in last years returns asking to correct itemized deductible when the standard deductible was taken
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This year, I was disappointed in how the application operated when certain selections were made. For instance, the selection to exclude part or all of a capital gain distribution (classified as small business) reported on the 1099-DIV was odd. Selecting the button and entering the excludable amount in the interview and on schedule D as instructed did not reduce the taxes owed as one would expect. Similarly, charitable contributions on the MA state return seemed to raise the tax amount. Although it may compute the tax properly, this behavior leaves the taxpayer wondering if he or she is getting the benefits (deductions and credits) promised. Also, still cannot import from Wells Fargo Advisors. Finally my software malfunctioned during the latter stage of entry by simultaneously opening 15 or more iterations of my tax return! I saved on the first prompt and did not save on the next few prompts until I decided to invoke the task manager to close the program. Fortunately, my next session appeared to have my most recent entries.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Doug51
Verified Purchase:Yes
Works well, but the search feature is very restrictive. You have to know the exact thing you want, and the search will not use any logic to help you. I wanted to go to the worksheet for calculating Qualified Dividends and Capital Gains, which used to be a separate worksheet, but now is at the end of another worksheet. So the search never found what I wanted.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TaxtimeParty
Verified Purchase:Yes
Parts were confusing compared to Turbo Tax
Which is what I’ve previously used
Which is what I’ve previously used
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxman55
Verified Purchase:Yes
Overall great product. Only minus is I've to review after export from brokerage and carefully go through so that there is no zero cost basis on my options. I would like this to be flagged so that I cannot be filed. In tax sense there is no zero cost basis.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: msmith25
from MI
Verified Purchase:Yes
I have used H & R Block Software for as long as I can remember! It is easy & feels safe.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock