Have been using H & R for years, this year had difficulty reaching someone for a question.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I use this program every year and find it incredibly easy to work. I recommend it to family and friends. And it will continue to be my "go-to" for my family's income tax preparation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve used this product for many years. I know the methodology well enough to feel comfortable with it. It is reliable but I’m dependent on it doing it correctly as I no longer have any control of the process, as I did when I was doing it myself. If mistakes are made, I would be less likely to catch them.
The one thing that would be beneficial is a flow chart one could generate prior to going through the process, where you could add things that were different in the year you were submitting from prior years and understand where they get addressed in the linear process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Have been an H&R user for years, easy to use. BUT big price increase for 2024! Also decided to pay extra for state, BUT then wanted $$$ to file it!!! Did free online for state instead.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Having used TurboTax in the past, I find the H&R Block interface a little less polished, and not quite as easy to bounce between the guided view and the forms view
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!