Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I used HRB for years on Windows PC. This was my first year running it on Mac. It worked fine, very much like Windows, however, I experienced repeated issues with the "Next" button, that it frequently greyed out after the click and became non-responsive. I had to click anywhere on the screen, sometimes more than once, to clear the grey, and click "Next" again to go to the next screen. Very annoying.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Misr
from PA
Verified Purchase:Yes
Met my need for Federal okay, but the State filing for PA was not the best - a little ambiguous about income
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: dj03
from Newport News VA
Verified Purchase:Yes
I have used this software for over five years and been quite satisfied with it. When I have questions it will have the answers or help me get to where I can get the answers. I find it quite easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AG0055
from San Diego, CA
Verified Purchase:Yes
I have used the H&R Block software for tax preparation for many years and i have been satisfied with its easy to use and understand format.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: BlondeSplash
from Crystal Lake IL
Verified Purchase:Yes
Overall happy, some of the forms needed more clarification as to why you wouldnt need to file a schedule that was previously filed in the past
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sammy321
from Arizona
Verified Purchase:Yes
I would have given a higher score, but every year there is a form missing from the State return that forces me to print and mail hard copies of the return.
Pros: Easy to prepare
Cons: Time consuming
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Fairly straightforward presentation. I wish the review would allow you to complete verification and not have them constantly return
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I have been using H&R Block deluxe software for a every year for a very long time. I am happy with ease of use and navigating the forms. Overall a five star for me.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock