Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ohalan
from Ohio
Verified Purchase:Yes
I've used this software for over ten years, and have found it very helpful, easy to use, and files everything I need it to.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: psi1
from Virginia
Verified Purchase:Yes
We bought the Deluxe Tax Preparation software for State Virginia and federal return--It easy to use and to file online.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
I have been using this software since 2017. It is a great product. Easy to follow to great helpful tips.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2026R
Verified Purchase:Yes
I have used this software for over 5 years and have found it to be user friendly and sufficient for all my tax needs
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie-Social Media, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leesburg, Fl
Verified Purchase:Yes
The 2024 return software is about the eighth consecutive year that I have used your product. great as usual.
Online filing is easy and, again, a fast no problem handling from the IRS>
Online filing is easy and, again, a fast no problem handling from the IRS>
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: armchair accountant
from Los Gatos, CA
Verified Purchase:Yes
I have been using the Deluxe version for more than a decade. It is consistently easy to use, and the interview process is logically ordered and thorough, giving me confidence that special circumstances are identified and handled appropriately.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Product was easy to use. Great features. Will use.
on April 22, 2025
Posted by: ras57
Verified Purchase:Yes
I have use this product for many years. Will use next year.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Brown1208
from Morton grove, il
Verified Purchase:Yes
Your production is great , your structure of support is very poor and not customer friendly. Customers are already investing by purchasing your software. You should answer few basic questions without having charging additional support fees. I the customer needs more complex support you can upsell your services at that time.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock