Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,311 Reviews)
Rating breakdown 149,311 reviews
5 Stars
97,788
4 Stars
28,063
3 Stars
10,441
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,688 out of
61,832)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: None_12345
Verified Purchase:Yes
All went well except for partial stock sale which required a visit to local tax expert.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: AW2024b
Verified Purchase:Yes
Appears that an invalid 2023 refund was applied to the 2024 taxes. Of course, I did not double check the imported value since the other imported data appeared to be correct.
If needed, Form 1116 and other forms should be attached to return automatically.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using this product since the era of DOS and it keeps getting better every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: D1951
from Denver
Verified Purchase:Yes
I have used your software for more than 20 years, it walks people through the tax questions and makes collecting the data simple
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rbm79
from Ca
Verified Purchase:Yes
Does make doing my taxes easy. Had some issues at the end with possible problems, that I had redo a couple of times.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
Its okay. Most of the interviews are fairly simple and figure out, but some, like capital gains or dividends get confusing and difficult to find answers 🤔.
I've been using it for past 25 years and never tried their competitors products so I don't really have anything to complain about it.
I've been using it for past 25 years and never tried their competitors products so I don't really have anything to complain about it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mikie09
Verified Purchase:Yes
Similar to Turbo Tax other than it did not have the local forms included. Had to go to the Local City Website to grab those forms and of course fill everything out vs. TurboTax that auto populates the City form. Outside of that worked well.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: apatel
from MA
Verified Purchase:Yes
I feel that instead of software Web UI can be more useful and easy to access on multiple devices. In the current trend people use multiple devices. Some of the laptop for my work organization the do not allow us to install any software outside of an organization. So if it is a website then it is much helpful. My friends used freetaxusa and found more easy and cheap. Even I was facing activation issues with it.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock