Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RG and JG
Verified Purchase:Yes
I did my taxes using the premium software this year rather than going to a preparer at HRB. The return was simpler and far less expensive for this retiree. In general everything was prompted well, but I had to go on line to review some definitions and regulations not explained in the software.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Titan123
Verified Purchase:Yes
Software worked as expected. Price of software way too high.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
The program I utilize works very well for me I have had few problems if any working with them
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: My nickname is Dee
from San Antonio, TX
Verified Purchase:Yes
My son bought this program. He used it to file my income tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: JimG21
Verified Purchase:Yes
The software pertormed well. the only problem is the excessive cost for states. It would be less expensive to buy 3 separate programs with one free state than to do 3 states in one program...
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Good programs just too many emails after the purch
on April 23, 2025
Posted by: Anonymous
from Montana
Verified Purchase:Yes
I bought the program 3 to 4 months back and continued to get offers to purchase it? Your mailing system must not get updated to reflect who needs to keep getting offers and who doesn’t! Not a big deal but it gets old having to delete emails! The program worked fine! The interface with the state program seems to work better lately! Nice!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore MD
Verified Purchase:Yes
It's fine. I'm never going to be excited about tax software. The real test would be if I'm ever audited.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: lkl728
from Modesto, CA
Verified Purchase:Yes
I purchase this software each year and having been doing digital taxes since the 1990's. H&R Block has been the best I've used so far and is very user-friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock