Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Waynesboro, VA
Verified Purchase:Yes
I struggled with the activation code.
I can not retrieve my 2023 taxes because I had to upgrade my Mac software. I have come to find out that my H&R 2023 State Return was NEVER sent and the state owes us a refund.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: IRS wants my money
from California
Verified Purchase:Yes
Been using this program for over 10 years, and what I can say is that I love how intuitive it is. It guides me through the entire process, and I appreciate that it gives me alerts or rings to address before finalizing it. I will continue to use this program for as long as it is available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Orleans, LA
Verified Purchase:Yes
It does not cover all my requirements or my requirements are not intuitive i.e., my board of directors fees.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: joe999999
from kansas city, mo
Verified Purchase:Yes
the program was quick to install, brought over all my records from the previous year and pretty much had me follow step by step what to do. good value and will continue to use , this is the 7th year in a row I have used it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from N h
Verified Purchase:Yes
Did not allow file of MA return as stated on package
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SkipMe
Verified Purchase:Yes
TaxCut worked as it has for years. Only one issue, after I made my original federal submission, I needed to change a number, but found no resubmit option.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: K Willie
from Columbus IN
Verified Purchase:Yes
I’ve used this software for many years and found it to be easy to use and understand. As tax laws have changed the software has been appropriately jpdated.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JWinOK
Verified Purchase:Yes
This year I inherited a rental property and the software stepped me through the tax impact with ease.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock