Happy with importing last year/integration with brokerage accounts. NOT happy with handling of state munis and not being able to file state return over the internet (when the state accepted the return after re-filling it out on line) The issue is handling my state versus other state munis (I assume)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The 2024 software worked well for me except the print function for selected Federal forms. That seems to always print pages that are not needed for filing, basically wasting a lot of printer ink.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I’ve used H&R Block for several years now and very pleased with the product. Easy to use and guides you through the whole process of filing your taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've used H&R Block Deluxe + State for over 20 years without a problem but 2024 was the first exception probably due to our permanent move to another state. The instructions seemed confusing when it came time to allocate interest and dividend income to each state. Perhaps some examples would have helped.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
the program should prompt you as to if you are completed filing the federal and state forms.
Also why doesn't the program file extra states electronically. I had three states to file in. Two had to be mailed. This is 2025!
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.