Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ccooper
from Springfield,Mo
Verified Purchase:Yes
When I said I didn’t want to save the report it deleted it! Not only from that year but the year before!
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Social Media-Abbie, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: DAVIO
Verified Purchase:Yes
I have used the other major tax software competitors in the past. HRB's handling of my investments/dividends Is distinctly superior to all others.
HRB's shortcoming is in the arena of state tax. You offer a good future tax estimator for the feds, but absolutely nothing for the state of Maine. This was v. frustrating. The state of Maine offered little help. Finally, I went to one of your competitors who indeed had a state tax estimator that I could use for free.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GKathy
from Las Vegas
Verified Purchase:Yes
Very disappointed after using HRBlock for years. Instead of texts giving me codes o was sent emails which I couldn’t open at time.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media-Abbie, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: User for over 2 decades
from South Bend, IN
Verified Purchase:Yes
I've been using this for years and will continue to use H&R Block. The import features, error checking and ease of filing make this a standout. I do wish I could import my 1099-B data from Chase however. Manually entering and checking these entries is time consuming. I used to be able to do this but lost this feature in recent years.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
We used Turbo Tax years ago, but switched to H&R Block. Your program is easier to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ralph777
from St Louis, MO
Verified Purchase:Yes
I am happy that it walked me through the tax information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: McDee26
from Upstate NY
Verified Purchase:Yes
Been using for many years. Always satisfied. Ease of use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, California
Verified Purchase:Yes
I have used this software to do my taxes for the last 10 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock