Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,311 Reviews)
Rating breakdown 149,311 reviews
5 Stars
97,788
4 Stars
28,063
3 Stars
10,441
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,688 out of
61,832)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from League City, Texas
Verified Purchase:Yes
I have a friend who prepared my taxes for me using H & R Block home program. She's been using it for years for herself and other friends since 2006; said she wouldn't change programs for the world.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy to use and understand. Able to download from financial institutions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hshah
from Massachusetts
Verified Purchase:Yes
Software is to easy to use. Import feature is helpful and reduces typing and tracks last years AGI and other tax details.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: t and d
from California
Verified Purchase:Yes
I probably won't choose HRB next year. This year was problematic. There was a very obvious bug in the software that made it look like I owed 6 times what the actual forms showed I owed. That was fixed when I updated software, but it should have been able to tell me to update the software, and that should have been easier to do. Also, it made a few mistakes uploading from Schwab and W2 data. Thank God we double-checked! And it was totally unhelpful on some obscure question we had. We spent days searching for help elsewhere. All in all, a big fail. OH, and marketing obscured hidden costs that were inclusive previous years.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CES2121
from Orangevale, CA
Verified Purchase:Yes
Very user friendly, easy to maneuver and accomplish all tasks with ease!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ripper II
Verified Purchase:Yes
You had an error in the MN M1PR return. Eventually you fixed it, but too late for some filers. No notice of the correction...
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NYC
Verified Purchase:Yes
I've used H&R Block Tax software in the past and haven't ad any issues. I was able to complete and send my Federal and State taxes in and everything seems to be OK.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rograham
from Bernardsville, NJ
Verified Purchase:Yes
Not sure how anyone could do paper forms. I especially liked how it allowed me to compute my penalty. Consider adding an AI capability that would suggest possible items that were missed or were misaligned with typical returns. An example would be to remind people that the NJ Medical deduction might apply even if the Federal Medical deduction was not applicable. The cost of State electronic filing is disappointing.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock