Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,311 Reviews)
Rating breakdown 149,311 reviews
5 Stars
97,788
4 Stars
28,063
3 Stars
10,441
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,688 out of
61,832)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Redwood City,ca
Verified Purchase:Yes
it is easy to upload documents but does not transfer your bank account from federal to California
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: crap program999
from Great State of Texas
Verified Purchase:Yes
Program confirmed I filed IRS did not receive return
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jerr 123
Verified Purchase:Yes
Been using without problems for over 5 yrs. I am a retired cpa.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Albey
from New England
Verified Purchase:Yes
Software is getting buggier and buggier each year. The software update are horrible. 2024 might be my last year using the software. I plan to explore other options for 2025. The last software update caused me to uninstall and reinstall the program on the 11th hour near the end of tax season. I kept getting a message that the install file was corrupt and could not be uncompressed. I cleared all temp file sames issue. Icall support but it was a 4 hour wiat. I just removed and reinstalled
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Duce3251
Verified Purchase:Yes
First time user for 2024 taxes. Liked software better than turbotax!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Good program - very straightforward way to do your own taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Csch
from Pgh pa
Verified Purchase:Yes
Everything great but would not let me electronically file State because of deceased spouse
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: go2girl
from Florida
Verified Purchase:Yes
I am a procrastinator and Block always helps me pull through at the last minute with updated rules and guides
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock