Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Aptos, Ca
Verified Purchase:Yes
I've used H&R tax software for 10 years. The product works OK, particularly after you get used to it. Reporting capital gains and losses on stock sales is a bit awkward. I've always felt that financial institutions and tax software providers should work together to create common electronic formats for 1099 forms. I dislike having to manually enter data from 1099 forms. I also dislike having to use HR Block to efile my return. Thats a copout that tax software providers have successfully lobbied IRS and State tax authorities. I'd much rather use a product that produced a file that I could send to IRS.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: B599
from Brownsburg Indiana
Verified Purchase:Yes
I found a huge issue with your software and communicated it to your help line. The issue was the running tab for the taxes owed on the interview page was not working correctly. A case was created but to the best of my knowledge you have never corrected the issue. That gives me a feeling of a lack in confidence for your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
Ok for federal but leaves us wanting more for Iowa
on April 25, 2025
Posted by: Cliff1338
Verified Purchase:Yes
Federal return worked adequately but does not interface with Iowa tax software. It seems like software is behind on Iowa tax requirements.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I use H&R Block Deluxe with State tax every year. It is the best and least expensive tax software for me.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: scotties dad
from illinois
Verified Purchase:Yes
Very easy to follow--just answer the questions-nothing missed. Sent my returns in and accepted by both federal and state immediately. Quick refund from fed and easy pay for the state return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rob35
Verified Purchase:Yes
I accepted your offer in November and was charged for the software then. The final version was not available until the end of February. The instructions for entering a K-1 could be improved.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jeff4
from Detroit mi
Verified Purchase:Yes
Still confusing at many points and the automated help wasn’t helpful.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Creston, Iowa
Verified Purchase:Yes
This takes a lot of the worry out of preparing my own taxes every year and is far less expensive than having a 3rd party prepare them for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock