I have used H & R Block products and highly recommend them. Instruction's are clear and help is available. do have a question: the state form came with the Federal, and I paid for e file. I was getting a refund from State for under $200 and provided the info for direct deposit. I got a notice from the State of Ohio, they didn't e file for a low amount and were mailing a check, to be here in 3 days, 3 days have passed. Could this be a scam?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Had to start from scratch several times. Once was because my marital status somehow got changed in the software, when I corrected it said I owed thousands of dollars. When I started from scratch it ended up more aligned of what I usually pay.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used H&R Block Deluxe for the past 20 years. It is dependable. Have usually not had problems with using the free filings, although last year the free filing did not work and I had to pay an additional fee to file. Overall, a generally reliable product.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Easy to use. I did have a problem with including my gambling losses to offset the one ticket that they issued a W-2G. Never did find where to put it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Absolutely one of athe best,,, I did however got caught up in a verification issue which caused some significant issues.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!