Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Micigan
Verified Purchase:Yes
The interview process works well in helping to maximize my refund.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Itin45
from St Paul, MN
Verified Purchase:Yes
Haven’t used for a few years so needed to input more than last year. Didn’t understand when inputting 1099 used account numbers as well as tax ID
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CaptainHal
from Maryland
Verified Purchase:Yes
The product is very easy to use. In the future, it would be helpful to have the Software available for Google Chromebooks and Linux based computers.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dws Dad
from Cheyenne, WY
Verified Purchase:Yes
I have used this product for many years, always appreciate the ability to have forms self populate with data from previous years. Easy to use the help function for each form.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
Been using since 2009. Never had any problems. High confidence that I am getting the max refund. I'm not a tax professional so can't say 100% confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: G123456789
from Minnesota
Verified Purchase:Yes
I have used their software for years. Does what I need at a good price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: BobbyBob27
from Kansas
Verified Purchase:Yes
The software has some major drawbacks and issues compared to competitors. For starters, the software completely failed to ask if I wanted to itemize on my State return and defaulted to the standard deduction — a mistake that would have cost me several hundred dollars if I hadn’t caught it manually during final checking. It even generated the itemized state form, but failed to take the higher itemized deduction over the standard deduction.
It also forced rounding to the nearest dollar across all entries, which caused discrepancies when entering many smaller stock transactions. Even worse, it failed to import from Betterment despite claiming to support it, forcing me to manually input dozens of transactions — a nightmare.
On top of that, when filling out Form 8606 (for non-deductible IRA contributions), the software forced truncated rounding to 3 digits, resulting in incorrect tax calculations and a confusing basis carryover that could easily mess up next year’s taxes too.
To add insult to injury, every time I tried to use the in-software "Send Us Feedback" button to report these problems, it failed to contact their server and wouldn’t even allow me to submit an issue. So not only are there major issues, but they’ve made it impossible to report that it's broken.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gary1954
from Pennsylvania
Verified Purchase:Yes
I've been using H&R Block Deluxe for about 8 years now and I haven't had a problem with the software or the IRS. Excellent product.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock