Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from NY
Verified Purchase:Yes
The software is good but the interface needs to be more modern.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kenosha, WI
Verified Purchase:Yes
This product is very easy to use and has great features,
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lou92
from st louis
Verified Purchase:Yes
clarify difference between "tax withheld " and "taxes paid"
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Lawrence44
Verified Purchase:Yes
Good product, but it still must take you through every possibility because it doesn't know you and mustn't be blamed for an omission. Nevertheless. I did omit something because "add sale" (written in tiny light green letters) has to be selected for every stock sale addition. Capital Gains section should be less laborious.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: brahmsennobles
from Brooktondale (outside Ithaca) NY
Verified Purchase:Yes
My only problem was that, after I input all my income, it said I owed $398, and kept saying so till I was done entering expenses (after which I found I did better with the standard deduction). But as I finished it jumped to owing $451, without giving me any clue as to why or any way to trace the origin of the change. I find this worth reporting because I remember it doing something quite similar last year. It's frustrating to suddenly have to pay more with no idea why.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Pauoñlo101
Verified Purchase:Yes
Very difficult to do, TurboTax was easier. Unfortunatel I thought this software was easy to understand but it turns out it didn't. Also I end up paying for State filling. Not worth it, I'll just stick with TurboTax next year.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Can Not Print the Form
Verified Purchase:Yes
Program was easy to use except for filling a couple of K1s. This version seemed to be unable to process all the K1 information and there is no clear information I could find which stated there was another HRB program that was design to handle them.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Yeesh
from MA
Verified Purchase:Yes
Your Mass Tax software screwed up. It transferred the wrong number from my AGI to the Senior Circuit Breaker form. This meant that the form I filed was wrong and Mass DOR contacted me. It needed to adjust my CB amount from the 670 you calculated to 521 (down 149) which adjusted my refund to 39. Had it been larger I could have ended owing penalties as well as due tax.
That, along with the at least 3rd year of your Mass Software requesting double payment to install it and the fact that your updater for Federal still does not work on the Mac makes me continue to question my decision to use you.
I do believe, based on your guarantee, you owe me a refund this year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock