Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ghfj
from Parker, CO
Verified Purchase:Yes
Attempted to create a return for a family member that passed. Software appeared to function and submit the return but did not mark the return as documents were attached and IRS rejected it. Verified the software showed correct on the raw form. Attempted to resubmit and rejected again. Purchased Turbo Tax and was able to submit the return
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vexed
from Lafayette, IN
Verified Purchase:Yes
I did not find it very helpful with investments. The software flagged things it found questionable, but provided nothing helpful to me in answering the questions. I do not feel terribly confident that my taxes were done correctly. I downloaded the investment information from my investment company's website, so there should have been enough information for the software to figure it out.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been HR block user for a few years now. Overall I’m happy with it but this year I found it to be glitchy specifically entering multiple 1099-Bs and the way gain/loss was being calculated and displayed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I've used H&R Block Tax Cut for several years now, and it provides a simple (well, as simple as taxes can be) way to handle my tax details. I don't have an extremely complicated tax situation, but a little more than just income from employment. I can almost always get everything taken care of in one session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: me in 26
from Boston Mass
Verified Purchase:Yes
I have used this software for decades. My sons tried to use cheap on line software, they now use H and R.
It makes me remember what I might have forgotten. It is not perfect, It got confused about contributing to an IRA when retired, but usually catches my mistakes and helps me reduce my taxes. Being able to have more than one return is great. I often make another one and see what my taxes would have been like if I had done things differently (more long term, etc.) or if done differently for next year.
It makes me remember what I might have forgotten. It is not perfect, It got confused about contributing to an IRA when retired, but usually catches my mistakes and helps me reduce my taxes. Being able to have more than one return is great. I often make another one and see what my taxes would have been like if I had done things differently (more long term, etc.) or if done differently for next year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DietrichCR
from Colorado
Verified Purchase:Yes
The software is so easy to use. If you have any questions, there are links to hopefully answer them.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fm28
from naples fl
Verified Purchase:Yes
fourth year using software and each year got better. very easy to follow.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Been using it for years. Can’t imagine doing it manually
Pros: Maximizes refund
Cons: Doesn't maximize refund
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock