Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: WhoCareshasbeentaken
Verified Purchase:Yes
When there is a problem, forget about getting a fix. I had to print and mail my return so it could be manually fixed.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EnlistedVet
from Dallas, TX
Verified Purchase:Yes
H&R Block tax software is outstanding. I've been using it consistently for over 10 years! The easy-to-understand instructions enables me to get my taxes done correctly and efficiently. If I'm eligible for a refund, H&R Block tax software let's me know!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: HandsomeDon
from Sylvania, OH
Verified Purchase:Yes
The software was pretty good to work with. A few times I had to go back after completing a step to make sure I had it done correctly. Also on the state software, I had some confusion I was not totally able to resolve. I hope I completed my state return accurately. I am disappointed how much the software has escalated in price over the past few years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: OnlyFamily
Verified Purchase:Yes
Overall, I'm happy with this product and the way information carries forward.
Where I struggle is when there is a verification that 'may or may not' need to be fixed.
I also find it confusing when there is a 'possible underpayment penalty' for someone who has had no unusual income payments. Even when 'let the IRS' calculate is chosen, a form is populated that comes up in the 'may or may not' need to be fixed.
Where I struggle is when there is a verification that 'may or may not' need to be fixed.
I also find it confusing when there is a 'possible underpayment penalty' for someone who has had no unusual income payments. Even when 'let the IRS' calculate is chosen, a form is populated that comes up in the 'may or may not' need to be fixed.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from arizona
Verified Purchase:Yes
I still have not received my discount that was promised re the 2023 software. Who can I cotntact?
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ABQ, NM
Verified Purchase:Yes
I have used the H & R Block tax program for the last three years and found them helpful and easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GR61
Verified Purchase:Yes
Itprompted me for all of the information and described the specific conditons of the tax
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: sburry
Verified Purchase:Yes
Easy to use. Leads you through the process and considers all topics
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock