The system was a little confusing this year. I wanted to print a copy of my state income tax information but couldn’t figure out how to do that.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Worked ok but seemed to be more difficult trying to view or edit the actual IRS forms
Also should not keep pushing the state tax form. I usually leave a time gap to be sure the federal is not flagged by the IRS.
Cons: Time consuming
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Worked great although would like to see free state e file
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using this app every year for I don't know how long -- many, many years, certainly -- and it has never let us down. Reliable, intuitive and thorough. I wouldn't think of using any other tax program.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I wish there was a summary table to compare to the last couple of years. TurboTax has this feature. Add an easy way to create the next year projection.
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I swtiched from Turbo Tax to HR Block software 5+ years ago. HR Block has been easy to use, so I will continue to use their product.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience with H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
BI have used this software for 15 years plus. Overall excellent and reliable
Could use more support with RMD calculations. Right now only refers you to IRS mumble
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used it for years. Each new year all my info is automatically entered into the program from the year before including the amount of your state return. Any issues that you have you can talk to support. Very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience with H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!