Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Los Angeles CA
Verified Purchase:Yes
Have been using the HRB Tax program for 20 years and it makes filing much faster and easier than filling out paper forms There are many "click-ons" where you can get explanations of terms. Great digital tax submission and feedback. A minor improvement needed is the ability to copy/print a window in the actual app; e.g., Income list.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jchao
from Illinois
Verified Purchase:Yes
This is the second year using after 15 plus years using turbo tax. Much easier to use and reliable. Would recommend. In my opinion better to use then turbo tax.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baton Rouge, Louisiana
Verified Purchase:Yes
I finished and filed the federal return, and it was accepted, and I got my refund. So I was happy. My problem came when I tried to do the state return for Louisiana, and it was not there, nor were any of my previously copied federal papers. Fortunately, I had made separate copies of those Forms that were filed, and so I had paper copies, but for some reason, the whole folder emptied, and when I go to it, it says there’s nothing there. Can’t figure that out at all.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Seedubya
from Granville, Ohio
Verified Purchase:Yes
I have used H&R Block tax software for the last six years and have never had any issues whatsoever. From ease of installation, to actual completion and filing is so simple. I am probably a customer for life because it would be hard for anyone to convince me of a better product out there.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Trenton, Mi
Verified Purchase:Yes
Great. All went well. Call up information, bang Right there
Pros: Easy to prepare
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle Washington
Verified Purchase:Yes
I have use your tax program for years. The part about figuring estimates tax is troublesome.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: sally59
Verified Purchase:Yes
Did not like how it would only install on one computer. Never had that situation before.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, LV
Verified Purchase:Yes
I've been using this software for a couple of decades. A couple of bumps in the road over the years, but overall, it's been fairly easy to use, and I've never had a problem with the numbers.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock