Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,311 Reviews)
Open Ratings Snapshot
Rating breakdown 149,311 reviews
5 Stars
97,788
4 Stars
28,063
3 Stars
10,441
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product. 
(
52,688 out of 61,832
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
It does what I needed it to do.
on April 30, 2025
Posted by: Anonymous
from Example: Not New York
Verified Purchase:Yes
Example: The software helped me prepare my tax returns in a reasonable time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Meets My Needs
on April 30, 2025
Posted by: Alinlamesa
Verified Purchase:Yes
Overall, the product meets my needs. The only issue I faced this year and last was downloading the STATE package. It appears there is a software bug that negatively impacts some MAC users. In both cases a simple call to the support number handled the issue.
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on April 30, 2025
Posted by: Bright Path
from Maryland
Verified Purchase:Yes
I have used this software for many years, and I am very pleased with it, otherwise I wouldn't keep buying it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on April 30, 2025
Posted by: Anonymous
from Geneseo, IL
Verified Purchase:Yes
Works like a charm, used for years. Easy to add all the equity transactions
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Missing capability.
on April 30, 2025
Posted by: IRS 709
from Norman, OK
Verified Purchase:Yes
Been using your software for many years. It had all that I needed until this year. Wish you could process IRS Form 709s.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on April 30, 2025
Posted by: Ed Bitzer
Verified Purchase:Yes
I reviewed my experience and satisfaction, and I suspect you either ignored or never read. You really do not want me to give you anything you can publish
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State mishap
on April 30, 2025
Posted by: Tom364
from New jersey
Verified Purchase:Yes
I got the program in February for 1 state and 5 federal returns. The taxes were easy-to-use but when I tried to file the state it made me buy it again.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great
on April 30, 2025
Posted by: Bubba T
from SE US
Verified Purchase:Yes
I've used software for many years. Few surprises. Never a rejected return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
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